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Navigating the New Age of Risks: Integration over Isolation, Expertise over Convention

Writer's picture: Deepak Kumar BhatterDeepak Kumar Bhatter

Did you know that organizations today can easily identify over 500 distinct risk types in their libraries? Add to this the complexity of overlapping control matrices, hundreds of policies, and SOPs that read like novels. As businesses grow, risk landscapes also evolve—from startups requiring agility to mature organizations contending with intricate ecosystems and complexities.

 

Simplification and Integration: The Core Challenges

The true challenge of risk management lies in simplifying this complexity and in integrating systems, policies, and controls to factor in the interconnectedness , ensuring they remain actionable and effective without overwhelming organizations or stalling decision-making. This challenge becomes even more daunting as the multitude of risks continues to expand. From AI-related ethical risks and climate finance risks to supply chain vulnerabilities and digital resilience threats caused by ecosystem disruptions, businesses must adapt to a constantly shifting landscape.


Simplification and integration are not just operational imperatives—they are strategic necessities. Consider the following examples of how seemingly isolated risks can evolve into complex, interconnected challenges:


1. Cyber Risk Beyond Data Breaches

Many organizations still view cyber risk narrowly as the risk of preventing unauthorized access to sensitive data. However, cyber risk is much more intricate. Think about all that could happen happens when a breach leads to intentional corruption of critical data or renders it inaccessible during pivotal moments?  These are all different layers of Cyber risk and answers will vary depending on the business and the type of data.

It is easy to miss this second layer. These layers are captured in the so-called CIA Triad  Confidentiality, Integrity, and Availability) of Cyber risk management. Addressing these risks requires an expert understanding of technical and operational interdependencies, as well as foresight and preparation.


2. HDFC Bank's Service Deficiency Incident, 2020

In 2020, a series of seemingly “small” service outages at HDFC Bank initially appeared to be an IT issue. However, the consequences spiralled far beyond the technical realm when the Reserve Bank of India (RBI) imposed restrictions on launching new digital products and issuing new credit cards.

Even for seasoned risk professionals, this incident can be such a powerful example of how misjudging or underestimating a seemingly "mundane" risk can snowball into far-reaching regulatory and reputational consequences. Was the outage incorrectly categorized as a operational risk alone rather than a regulatory and reputational risk? Such examples underscore the importance of understanding interconnected risks. Tools like digital footprints that can provide organizations with a clear, integrated view of their risk landscape are thus critical.


 

The Role of Specialists in Managing Complexity

How can business leaders stay ahead of these risks while driving growth and strategy? The truth is, they can’t—and they shouldn’t have to. Leaders must maintain a laser focus on business strategy and execution. This does not mean ignoring risks or being reckless; rather, it requires delegating risk management to specialists who can focus on anticipating, simplifying, and integrating frameworks.
Managing risk and risk management are not the same. As risks grow more dynamic and technical, the importance of specialized risk expertise  thus cannot be overstated. Effective risk professionals don’t merely react to risks—they foresee them, enabling businesses to remain resilient while pursuing growth.


Without this expertise, business leaders risk falling into the trap of firefighting rather than focusing on long-term strategy and decision-making. As the saying goes:

"You can’t control the wind, but you can adjust the sails."

 

(The author is Senior Advisor - Regulatory Compliance. Views expressed are personal.)

 

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